How Can We Help?
Owned and operated by Outyard Estate, LLC, our team is ready to answer questions about patio furniture, pergolas, and outdoor kitchens.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to start a return, please visit our Return Policy page or send us a message.
Can I exchange an item for a different style or color?
Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
What materials are your patio furniture sets made from?
Materials vary by collection and may include powder-coated aluminum, all-weather wicker, teak, and UV-resistant fabric. Each product page lists the specific materials used so you can choose what fits your climate and style.
Do your pergolas require professional installation?
Assembly is a customer-handled project. Each pergola ships with detailed instructions and the necessary hardware. We recommend having a second person available to help with larger panels and posts.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment to You
Prompt Responses
We aim to reply to every inquiry within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected by industry-standard encryption at every step.
Lasting Quality
Every piece is selected for weather-resistant materials and considered design that serves beautifully over time.
30-Day Returns
If something is not the right fit for your space, our return policy makes the process simple and clear.
